Customer Support Technician
- Custom product
- Iași, România
- Botoșani, România
Atek Software is expanding the team dedicated to customer technical support.
- Interact with some of company's clients and provide technical support.
- Create different presentations, manuals and technical documentation of company's products.
- Collaborate with the development team in order to understand the software systems.
- Engage in technical meetings and showcase the products.
- Be part of a dynamic IT team.
- Communication, understanding and real time networking abilities
- Capability of learning the technical details of a software product
- Organizational skills and attention to details
- Windows operating system and Microsoft Office suite applications knowledge
- Experience in documentation and usage manual development
- Abilities in quality assurance of software products
- Category B driver license
- General knowledge of accountancy
- Finalized or in progress superior studies in the economic or IT domain
- Competitive salary level based on skills
- Loyalty bonus and advantages based on the involvement level
- Position providing an introspective into the work-flow of an IT company
- Marketing and maintenance of products with visible impact into the local community